Everise becomes the first customer experience company to run the full Sanas stack, combining accent translation, speech enhancement, on device transcription, live compliance support and translation across 34 languages

NEW YORK, Sept. 10, 2026 /PRNewswire/ — Everise, the global customer experience company transforming some of the largest global healthcare support operations, and Sanas, the real-time speech AI company, today announced a partnership that will deploy the One Sanas App across more than 15,000 agents supporting Everise healthcare clients – making Everise the first customer experience company anywhere to implement the full Sanas stack in production.

Until now, the One Sanas App has been reserved for a small number of global telecommunications operators. Sanas replaces the stack of point solutions agents juggle today with one application that delivers accent translation, speech enhancement, transcription and summarization processed locally on the agent machine, live compliance alerts, and real-time translation across 34 languages – all on the same call, all in the same window.

Everise chose Sanas for its single platform designed to simplify agent workflows and deliver a more consistent experience across its healthcare operations. The decision marks a return to Sanas after a year-long deployment with another provider.

Healthcare support leaves little room for miscommunication. Every conversation carries sensitive information, compliance obligations, and outcomes that depend on people understanding one another the first time. Processing transcription and summarization directly on the agent device helps keep sensitive information where it belongs, while accent translation, noise cancellation, and language support help create clearer conversations from the start.

“Everise has always moved first when the technology is genuinely better for our people and our clients, and this is one of those moments,” said Sudhir Agarwal, Founder and Chief Executive Officer of Everise. “We’ve seen multiple approaches to Speech AI firsthand and the One Sanas App offered the most complete solution for our healthcare operations. One application, running everything our agents need on a healthcare call, is a real step change for how our teams work and for the experience our clients and their members receive.”

“Everise trusted us when we were a young company and getting to build this together again means a great deal to me personally,” said Sharath Keshava Narayana, Cofounder and Chief Executive Officer of Sanas. “Sudhir and his team are moving first on something no other customer experience company has implemented. We believe the future of Speech AI is a single platform that replaces disconnected tools with a unified operating model. We’re committed to making sure Everise gets every advantage that comes with leading the industry in that direction.”

Deployment begins immediately across Everise healthcare delivery sites, with the two companies planning a joint case study on the operational results as the rollout scales.

ABOUT EVERISE
Founded in 2016, Everise is a global leader specialized in transforming customer experience for highly regulated industries like healthcare, insurance, and utilities. Backed by Brookfield and Warburg Pincus, the company handles complex customer interactions for several leading Fortune 100 companies by combining the best technology with compassionate service. With 32,000 champion agents operating across six strategic markets globally our customer service solutions are high-performing, secure, and agile, enabling businesses to scale globally while achieving top customer satisfaction. Learn more at www.weareeverise.com.

ABOUT SANAS
Sanas is a real-time Speech AI platform built to power global enterprise and communications platforms. Founded in 2021 in Palo Alto, California, Sanas enables speech to be understood clearly and naturally across languages, accents, and environments. The platform provides real-time speech enhancement, accent transformation, and language understanding that can be embedded directly into applications, platforms, and carrier networks. In 2026, Sanas was named the No. 1 AI & Data company in America on the Inc. 5000 list of Fastest-Growing Private Companies and also earned the No. 1 ranking in California and No. 8 overall. Learn more at Sanas.ai.

MEDIA CONTACTS
Sanas:
Havas Red
Sanas@havas.com

Everise:
Charlene Poon
PR & Brand Communications
Charlene.Poon@weareeverise.com 

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SOURCE Sanas