New DojoAI packages allow customers to maximize the value of all agents with budget flexibility & predictability

REDWOOD CITY, Calif., Oct. 13, 2026 /PRNewswire/ — Sumo Logic, the Intelligent Operations Platform, today announced the preview of its Root Cause Agent (RCA), an autonomous investigator for SRE and DevOps teams that picks up alerts, inspects logs and metrics, and returns an evidence-backed assessment of what most likely caused the incident. Instead of spending hours gathering incident data and piecing together signals, engineers can now immediately review the agent’s assessment and findings, ask follow-up questions, and quickly implement a resolution.

Root Cause Agent extends the proven power of DojoAI’s autonomous investigation capabilities from security to observability with the workflow integrations, context, and governance controls customers need to operate AI at scale. It works as a teammate to Sumo Logic’s SOC Analyst Agent, helping SecOps and SRE teams collaborate through a single shared case file with plain-language findings, a clear verdict, and a clickable query for every piece of evidence. This significantly increases the mean time to resolution (MTTR) that customers are already realizing with DojoAI agents.

“What used to take our teams hours of manual triage, SOC Analyst Agent brought it down to about five minutes during a large-scale account fraud attack – with Mobot analyzing and flagging the primary and related IOCs involved in the incident, covering the whole attack surface,” said Chris Tziampazis, SecOps Engineer for Lodgify. “As a small security team, we got results as fast and as thorough as what a full investigation team would deliver.”

“Observability teams are challenged with both time-consuming investigations across massive datasets and unpredictable AI costs,” said Keith Kuchler, CPTO, at Sumo Logic. “We’re continuing to deliver new agentic teammates, like Root Cause Agent, which delivers insightful answers in minutes, not hours. And we’re pairing them with our new DojoAI packages to provide the proper cost and governance controls teams need to scale their AI usage predictably.”

In addition to expanding DojoAI’s capabilities, Sumo Logic introduced new DojoAI packages that make it extremely easy for customers to manage and forecast their AI spend. By leveraging a single, organization-wide monthly credit pool, customers have flexibility in how they use their agents and never have to worry about hitting limits while investigating major incidents. Whether using Sumo Logic’s Mobot, SOC Analyst Agent, Root Cause Agent, or future agents, organizations draw from one predictable credit pool, ensuring cost certainty and flexibility as they leverage new DojoAI agentic workflows.

To join the Root Cause Agent preview, Sumo Logic customers can contact their account team.

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About Sumo Logic
Sumo Logic, Inc. envisions a world where trusted agents and AI-ready telemetry detect and resolve problems before any human is aware. Our market-leading platform transforms telemetry into trusted, AI-ready data that fuels agents to autonomously detect, investigate, and resolve issues. Thousands of organizations around the world rely on Sumo Logic as the trusted data platform and agentic workforce they need to strengthen security, improve reliability and performance, lower TCO, and generate sharper business insights. For more information, visit www.sumologic.com or start a free trial today at www.sumologic.com/sign-up.

Any information regarding offerings, updates, functionality, or other modifications, including release dates, is subject to change without notice. The development, release, and timing of any offering, update, functionality, or modification described herein remains at the sole discretion of Sumo Logic and should not be relied upon in making a purchase decision, nor as a representation, warranty, or commitment to deliver specific offerings, updates, functionalities, or modifications in the future.

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SOURCE Sumo Logic, Inc.